By Claude Roeltgen
An skilled Banking-CIO unearths the realm of data expertise in an organization. there is a Grand-Canyon-sized hole among the expectancies of machine clients and what an IT division can successfully do. And this hole creates many victims-on each side! This ebook is a one of a kind bridge-builder for computing device clients to appreciate IT and in an effort to check with IT specialists. it truly is intentionally written in layman's language and avoids IT-specific technical phrases. Why do IT tasks fail or regularly take longer than anticipated? Why is software program so risky? What do IT specialists do all day, and why are there such a lot of? What approximately IT safety? This e-book is a translation of the second one variation of the bestselling German publication "Eine Million oder ein Jahr".
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Extra resources for IT’s hidden face: Everything you always wanted to know about Information Technology. A look behind the scenes
With a slight panic in our eyes, we looked at each other. Neither of us had ever eaten lobster before. As we didn’t want to lose face, however, we behaved as if this was nothing exceptional and agreed. Later, when the meal was served, we realized we had no idea how to eat lobster, so we tried to improvise. Pretty fast, we were at our wits' end. We must have looked pathetic as we messed around with the lobster cutlery. “Oh! You youngsters, you have no clue about dining culture,” one of the salesmen said derisively from the other side of the table.
At first glance, this is an idea that has some charm, but it creates manifold other problems, of which these providers don’t inform the business. SaaS providers prefer to talk directly to the business people rather than the CIO. Every CIO comes across their marketing statements, such as: “If you use our SaaS, you will be live in 90 days. ” If the business decides to go that way without involving the CIO, it is time to check for open positions elsewhere. We will see now that the implementation of software takes more than flippant marketing statements suggest.
But who has a gap between the reality and the glossy brochures? Or did we possibly not fully understand the implications of the new system? ” Consider that a system like SAP has 58,000 different functions with more than 100,000 data elements; it is not realistic to expect having understood what this all means for the upcoming implementation. The picture gets only clearer during the execution of the project when large amounts of money have already been spent. Because of the massive complexity of today’s IT systems, it can be very difficult for business departments to decide precisely if a to-be-introduced system matches the requirements.